Exchange and No Refund Policy



Exchange & No Refund Policy

Thank you for shopping with us! Please take a moment to review our exchange and no refund policy to ensure a smooth shopping experience.

1. No Refunds:
We do not offer refunds for any purchases. All sales are final. Once an order is placed and processed, it cannot be refunded under any circumstances.

2. Exchange Policy:
We understand that sometimes you may want a different size, color, or item. We are happy to offer exchanges under the following conditions:

  • Eligibility for Exchange: Exchanges are only accepted within 30 days from the date of purchase.
  • Condition of Items: Items must be unused, unworn, and in their original packaging. We cannot accept exchanges for items that have been used, washed, or damaged.

3. How to Request an Exchange:
To request an exchange, please contact our customer service team at [Your Customer Service Email/Phone] with the following details:

  • Order number
  • Item(s) you wish to exchange
  • Reason for the exchange
    Our team will guide you through the exchange process and provide instructions for returning the item.

4. Return Shipping for Exchanges:
Customers are responsible for all shipping costs associated with exchanges. This includes shipping the item back to us, as well as the cost of shipping the new item to you. We recommend using a trackable shipping service for returns to ensure the item is received.

5. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receipt for assistance. We will guide you through the process of either replacing the damaged item or issuing a store credit.

6. Customer Support:
If you have any questions or need assistance, feel free to reach out to our customer support team at [Your Contact Information]. We're here to help!